Shipping policy

Shipping area
We currently ship within the State of Hawaiʻi only. Orders with a shipping address outside Hawaiʻi cannot be fulfilled.

Carrier and rates
Orders are shipped via FedEx. Shipping rates are calculated at checkout based on your address and order weight.

Perishable products
Our charcuterie is perishable and is packed chilled with ice packs for shipping. Please make sure someone is available to receive your order, and refrigerate all products immediately upon arrival. We are not responsible for products left unrefrigerated after delivery, or for delays caused by an incorrect or incomplete shipping address.

No returns
Because our products are perishable food, we do not accept returns. If your order arrives damaged, spoiled, or incorrect, please contact us at pierre@daguzancharcuterie.com with your order number, a description of the issue, and photos if possible, and we will work with you on an appropriate resolution.

Questions
For any shipping questions, email us at pierre@daguzancharcuterie.com.